At BookKaro, we connect you directly with verified drivers and vehicles. Every listed vehicle is verified, every driver is checked, and every journey is tracked. Safety is built into the platform — not an afterthought.
Payment is made directly to the driver — via UPI or cash. BookKaro never handles your money.
Every listed vehicle on BookKaro must have valid insurance, as required by law. We verify insurance documents before a vehicle goes live. For any claims, the driver's insurance policy applies.
Both customers and drivers can reach our support team at any time — before, during, or after a ride. Report any concern directly through the app and get a response instantly.
After every ride, both the customer and the driver rate each other. Any rating below 3 is instantly flagged. We reach out within 10 minutes and take strict action if needed.
Every driver on BookKaro passes strict verification — ID checks, driving history, and vehicle inspection — before their vehicle goes live on the platform.
BookKaro is a software platform. We connect customers with drivers. We do not handle payments, we do not own vehicles, and we do not act as a middleman.
Customers open the BookKaro app, enter pickup and drop locations, choose a vehicle, and confirm the ride. The nearest verified driver gets the request.
Once the ride is completed, the customer pays the driver directly — via UPI or cash. BookKaro never touches your money. Your payment goes straight to the driver's account.
Drivers pay a small monthly subscription fee to list their vehicles on BookKaro. That's it. No commission on rides. No hidden charges. No payment cut.
BookKaro is a Software Provider, not a Payment Aggregator. We do not require an RBI PA license. We simply connect customers with drivers. Payment is made directly to the driver.
If you have a problem with a listed vehicle or driver, contact us immediately. We take every complaint seriously and investigate thoroughly.
Contact us through the app or website. Share details — driver name, vehicle, ride time, and the issue.
Our team reviews the complaint, checks ride data, and contacts both parties. We respond within 24 hours.
If the complaint is valid, we remove the driver or vehicle from the platform. For payment disputes, we help you connect with the driver directly.
Note: BookKaro does not handle payments or refunds — payments are made directly to the driver. For payment disputes, we help you connect with the driver directly.
Report an IssueTo further strengthen our commitment to keeping every ride safe, we are rolling out new in-app safety features very soon — including live location sharing, an emergency SOS button, and audio recording during rides.
Auto, Bolero, Ertiga, Swift — all in one app. Fixed rates. Verified drivers. Every ride is tracked in real-time with granular GPS data.
Payment direct driver ko — UPI ya cash.
List your vehicle on BookKaro. Get ride requests from customers near you. You keep 100% of what you earn — every single ride.
Payment aapke account mein — direct.