Operator: Axxoraa Private Limited, H.no 70, Near Ram Mandir Main Road, Barajamda, West Singhbhum, Jharkhand 833221, India
CIN: U62099JH2025PTC026425
Website: www.bookkaro.co.in
Grievance Officer: Sidharth Kumar Prasad | Phone: +91 92631 33158 | Email: grievance@bookkaro.co.in
1. What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They help the website remember your preferences, understand how you use the site, and improve your experience. Similar technologies include pixels, local storage, and session storage.
2. Why We Use Cookies
We use cookies for the following purposes:
- To make the website function properly (e.g., page navigation, security, logged-in areas).
- To understand how visitors use the website so we can improve it.
- To remember your preferences (e.g., language, region).
- To process payments securely (via Razorpay).
3. Categories of Cookies We Use
3.1 Strictly Necessary Cookies
Purpose: Essential for the website to function. They enable core features such as page navigation, security, and access to logged-in areas.
Can you opt out? No. The website cannot function without these cookies.
Examples: Session cookies, CSRF protection cookies, load balancer cookies.
3.2 Analytics Cookies
Purpose: Help us understand how visitors interact with the website — which pages are visited, how long users stay, and whether they encounter errors. We use this information to improve the website.
Can you opt out? Yes. These cookies are set only with your consent.
Examples: Google Analytics cookies.
3.3 Functional Cookies
Purpose: Remember your preferences (e.g., language, region, or display settings) to provide a more personalised experience.
Can you opt out? Yes. These cookies are set only with your consent.
3.4 Marketing Cookies
Purpose: We do not currently use marketing or advertising cookies. If we introduce them in the future, we will update this Policy and obtain your consent before setting them.
4. Specific Cookies We Use
| Cookie Name | Category | Purpose | Duration |
|---|---|---|---|
| session_id | Strictly Necessary | Maintains your login session | Session |
| csrf_token | Strictly Necessary | Protects against cross-site request forgery | Session |
| cookie_consent | Strictly Necessary | Remembers your cookie preferences | 1 year |
| _ga | Analytics | Google Analytics — distinguishes users | 2 years |
| _gid | Analytics | Google Analytics — distinguishes users | 24 hours |
| _gat | Analytics | Google Analytics — throttles request rate | 1 minute |
| lang_pref | Functional | Remembers your language preference | 1 year |
This table is illustrative. Update it to reflect the actual cookies your website sets.
5. Third-Party Cookies
Some cookies may be set by third-party services we use, such as:
- Google Analytics — usage analytics.
- Razorpay — payment processing on the website.
These third parties may set their own cookies subject to their own privacy policies. We do not control third-party cookies.
6. Your Consent
Under the Digital Personal Data Protection Act, 2023, consent for non-essential cookies must be free, specific, informed, and unconditional. When you first visit our website, you will see a cookie banner that:
- Explains the categories of cookies we use.
- Allows you to Accept All, Reject Non-Essential, or Manage Preferences with equal ease.
- Does not use dark patterns to nudge you toward accepting.
You may withdraw your consent at any time through the cookie preferences link in the website footer or through your browser settings.
7. How to Manage Cookies
You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. However, blocking strictly necessary cookies may affect website functionality.
- Chrome: Settings → Privacy and security → Cookies and other site data.
- Firefox: Settings → Privacy & Security → Cookies and Site Data.
- Safari: Preferences → Privacy → Cookies and website data.
- Edge: Settings → Cookies and site permissions → Manage and delete cookies.
8. Do Not Track
Some browsers offer a "Do Not Track" signal. Our website does not currently respond to Do Not Track signals. You should use the cookie preferences tool to manage your choices.
9. Changes to This Policy
We may update this Cookie Policy from time to time. Material changes will be notified via the website. The "Last Updated" date at the top indicates when the Policy was last revised.
10. Contact
For questions about this Cookie Policy: grievance@bookkaro.co.in | +91 92631 33158